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Nurses are already regarded by patients as being the best patient champions - interested in the whole person and demonstrating compassion as well as clinical expertise. But as the NHS changes, the way we listen to and involve patients has to change too  - it will be less about episodes of care in organisations and more about the ups and downs of lived experience along a pathway of care within a family and community. Nurses already see this and can be a major influence on service change by...

Neil Churchill
by Neil Churchill
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Neil Churchill

Neil Churchill

London, United Kingdom

Joined this community on Jan 4, 2018

Bio I'm director for patient experience and participation at NHS England

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